Hi,
I’ve noticed that I only get partial downloads of episodes of the new Gimlet/Spotify series “Motherhacker.” I get episodes that are one or two minutes long instead of the 20 or 30 minutes I expect.
Has anyone else seen this? Is it a bug or a sign of things to come with Spotify?
L
@lduperval - Sorry you’re having download issues. We’ve tried to download the episode and it worked. We’re thinking there might be some connection issue or temporary issue in the publisher’s server at the time you’re downloading it.
Can you please try to re-download? Simply tap on the episode title on the playlist, then on the next screen, tap on the [ Downloaded ]/[ Error ] label and confirm re-download.
Let us know if this helps. Otherwise, send us the logs by going to Settings, Help, [Contact us] and kindly mention the last activity you’ve performed. Cheers.